Category: Habitat & Tank Setup

Effective Date: 07 July 2023

1. Introduction

Welcome to www.hermit-crab.com (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website. By accessing or using www.hermit-crab.com, you agree to the terms and practices described in this policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and other relevant contact details when you interact with our website, subscribe to our newsletter, or make purchases.

2.2. Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, device information, and website usage statistics through cookies and similar technologies. This information is used to enhance your experience on our website and analyze trends to improve our services.

3. Use of Information

3.1. Personal Information: We use your personal information to:

• Communicate with you, respond to your inquiries, and provide customer support.
• Process your orders and transactions.
• Send you updates, promotions, and newsletters if you have subscribed to them (you can opt-out at any time).
• Improve our website, products, and services based on user feedback and preferences.

3.2. Non-Personal Information: We use non-personal information for analytics purposes, such as measuring website performance, understanding user behavior, and improving our website’s functionality.

4. Sharing of Information

4.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email marketing providers, and website analytics platforms. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

4.2. Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of such websites before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will promptly delete such data.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on this page, and the “Effective Date” will be modified accordingly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at support@greenarrowdigital.com.